This forum is closed to new posts and
responses. Individual names altered for privacy purposes. The information contained in this website is provided for informational purposes only and should not be construed as a forum for customer support requests. Any customer support requests should be directed to the official HCL customer support channels below:
Ok given that you find things work when you simply change your available work hours, I would say that the issue is the values stored on your Calendar Profile rather than busytime itself.
You can do a tell sched list Josie Smith/Acme console command and see the profile related info in busytime:
SchedMgr: Profile for josie smith/Acme (Busytime restricted: No, Details restricted: No, Opt out details: No, Profile last updated: 07/09/2009 12:04:55 PM)
SchedMgr: 05/18/2009 08:05:00 AM (Monday) - 05/18/2009 04:15:00 PM. (Monday)
SchedMgr: 05/19/2009 08:05:00 AM (Tuesday) - 05/19/2009 04:15:00 PM. (Tuesday)
SchedMgr: 05/20/2009 08:05:00 AM (Wednesday) - 05/20/2009 04:15:00 PM. (Wednesday)
SchedMgr: 05/21/2009 08:05:00 AM (Thursday) - 05/21/2009 04:15:00 PM. (Thursday)
SchedMgr: 05/22/2009 08:05:00 AM (Friday) - 05/22/2009 04:15:00 PM. (Friday)
SchedMgr: Done listing schedule entries
This should match what is on your Calendar Profile:
Unless Sched is not running then it should always be in sync. If Sched is running and they are out of sync then you should open a ticket with Technical Support so we can work with you to dive deeper.
If they are in sync but the values are not what you set then I would suspect that the values were either changed by restoring some old replica somewhere or it is being tweaked by some Agent or other task. You can use NotesPeek to see who is in the $UpdatedBy field of your Calendar Profile and check the $Revisions item to see when it got changed and then go from there.
Bruce
IBM
Feedback response number BKAN7TSMW6 created by ~Zelda Opjipygenakol on 07/09/2009